Privacy Policy

Last Updated: 16/02/2024


1. Information We Collect

1.1 Account Information: When you register for an account, we collect personal information such as your name, email address, and payment details (if applicable).

1.2 Usage Data: We may collect information about how you interact with the Service, including pages visited, features used, and other usage statistics.

1.3 Payment Information: If you subscribe to our services, we collect payment information through our third-party payment processor, Stripe. Please refer to Stripe's Privacy Policy for details on how they handle your payment data.

2. How We Use Your Information

2.1 Service Provision: We use the collected information to provide and maintain the Service, process subscriptions, and deliver customer support.

2.2 Communication: We may use your email address to send important service-related announcements, updates, or promotional content. You can opt-out of promotional emails at any time.

2.3 Improvements: We analyze usage data to improve and optimize our Service, enhancing user experience and performance.

3. Subscription Policy

3.1 Subscription Plans: We offer various subscription plans with different features and pricing. Details about each plan are available on our website.

3.2 Subscription Renewal: Subscriptions are automatically renewed unless canceled before the renewal date. You can manage your subscription settings in your account dashboard.

3.3 Cancellation: You can cancel your subscription at any time. Cancellations will be effective at the end of the current billing period, and no further charges will be incurred.

4. Refund Policy

4.1 Refund Eligibility: We offer refunds within 14 days of the original purchase date. To be eligible for a refund, your test emails count must be less than 50.

4.2 Refund Process: To request a refund, please contact us by email. Once your refund is processed, it may take 14 for the refund amount to be credited to your account.

5. Changes to This Privacy Policy

5.1 Updates: We may update this Privacy Policy to reflect changes in our practices. We will notify users of any significant changes by email or through the Service.

6. Contact Us

6.1 Questions: If you have any questions or concerns about our Privacy Policy, please contact us at info@mailmug.net.

Thank you for choosing MailMug.net!